Your business.
Answering, instantly.
Austial trains an AI chatbot on your business content and embeds it on any website with a single script tag. Answer customers in seconds, capture leads around the clock, never miss a conversation.
Live in under 10 minutes · Cancel anytime · Free forever plan
Conversations resolved
Trusted by teams at growing businesses
auto-resolved conversations
average reply time
from signup to live widget
languages, out of the box
From website to answering machine, in three steps.
Austial handles the AI. You handle the business. Setup takes minutes, not months.
Tell it about your business
Paste your site URL or drop in a few docs. Austial reads the content and turns it into an answering engine.
Preview and refine
Chat with your bot in a sandbox, correct any answer with a click, and change its tone in plain English.
Paste one script tag
Drop the embed line into any site's HTML. The widget appears, live, on every page. That's it.
Conversations answered in the last 24 hours — while the humans behind them poured coffee, closed the till, and slept.
Everything you need to answer customers well.
Train it on your business — no prompts required
Point Austial at your website, upload PDFs, or connect your help desk. It reads, indexes, and learns your voice in minutes. No prompt engineering, no fine-tuning, no ML team required.
Copy, paste, live. On any website.
Copy one small snippet and paste it into your site — Squarespace, Shopify, WordPress, anything. No developer, no project plan. The widget appears, styled to match your brand, ready to answer.
See every conversation. Improve every answer.
A living dashboard shows what customers ask, which answers convert, and where you're losing leads. Nudge the bot's tone, add a missing FAQ in one click, and watch resolution rate climb.
- Syncedyourbusiness.comWebsite
- IndexedFAQ.pdfDocument
- SyncedProduct catalogCSV
- LiveSupport ticketsZendesk
<script src="https://austial.com/w.js" data-id="biz_9x2q"></script>One bot, plugged into everything.
Whatever you built your site on, wherever your team lives — Austial connects. One embed, everywhere.
One embed, connected to
<script src="https://cdn.austial.com/widget.js" data-bot-id="bloom-and-bough" async></script>
Paste once. The widget, the languages, the handoffs, and every integration below ride along.
Name, email, and intent captured mid-conversation sync to your CRM in real time.
"Where's my order?" answered with live tracking — no agent, no lookup, no wait.
Low-confidence answers hand off to your team with the full transcript attached.
A serious tool, without a serious learning curve.
Instant onboarding
Sign up, share your website URL, and get a working chatbot in under 10 minutes — no card required.
Lead capture
Qualify visitors, collect emails, and hand qualified leads off to your CRM automatically.
Human handoff
When the bot isn't sure, it hands off to your team — with the full conversation context attached.
Multilingual
Reply in the language your customer wrote in. Thirty-plus languages supported out of the box.
Brand-matched
The widget adopts your fonts, colors, and voice. Looks native, not bolted on.
Private by design
Your data trains only your bot. No sharing, no leaking. SOC 2 in progress, GDPR-ready today.
Built for the way real businesses talk to their customers.
From the front-of-house at your café to the checkout on your Shopify store — Austial fits the shape of your business, not the other way around.
Retail & boutiques
Stock questions, sizing, hours — answered instantly, day or night.
Cafés & restaurants
Menus, dietary info, reservations — no missed table at midnight.
Local services
Bookings, quotes, availability — turned into leads while you work.
E-commerce
Product Q&A, shipping, returns — cart abandonment down, conversions up.
Agencies & studios
Qualify inbound briefs, book calls, capture scope — before you reply.
Real estate
Listing details, viewings, financing questions — answered on the spot.
Where our customers actually live.
Between the counter, the till, and the last message of the day — Austial keeps the conversation going while founders keep building.
From single-owner boutiques to 40-location chains, in 63 countries.
The difference a script tag makes.
"Peony bouquet, pickup Saturday 5pm — under $80?"
more orders taken outside opening hours
"Half my orders used to die in my inbox overnight. Now the bot takes them while I sleep — with the vase size and the delivery window."
Real teams. Real answers. Real fast.
We replaced our contact form with Austial and inbound leads went up 3× in a month. It answers at 2am when we're asleep.
The setup was genuinely one line. I embedded it during a coffee break. My customers think we hired a night-shift team.
Dashboards are the killer feature. I see exactly what people are confused about — and fix it in the source.
The numbers our operators wake up to.
Averaged across active Business-tier customers over the last 30 days.
Inbound leads captured
Support tickets
Avg. handle time
CSAT after resolution
Simple, honest pricing.
Start free forever. Upgrade when you need more.
Starter
- 1 chatbot
- 500 messages / mo
- Website + PDF sources
- Community support
Business
- 3 chatbots
- 10,000 messages / mo
- All integrations
- Lead capture + CRM sync
- Priority support
Scale
- Unlimited bots
- Unlimited messages
- SSO + audit logs
- Dedicated success manager
- SLA
Do I need to know how to code?
No. If you can copy and paste one line into your website's HTML — or use our Shopify, Wix, WordPress, and Webflow plugins — you can install Austial.
What does it learn from?
Anything you point it at: your website, PDFs, Notion pages, Google Docs, support tickets, product catalogs. It reindexes automatically when the source changes.
Can it hand off to a human?
Yes. When the bot isn't confident, it seamlessly passes the conversation — with full context — to your team via email, Slack, or your existing help desk.
Is my data used to train shared models?
Never. Your data trains only your bot. We don't share it, sell it, or use it for model training. Full data-processing agreements available on request.
Capture every lead.Speak 30 languages.
Never close.
Answer instantly.Capture every lead.Speak 30 languages.Never close.Ready to be always-on?
Sign up, paste one line into your website, and stop losing customers to silence. Live in ten minutes.